PRIVACY POLICY

Insage (MSC) Sdn Bhd (hereinafter referred to as "Insage", "we", "our" or "us") have created this Privacy Policy to set out our practices pertaining to the collection, store, use and process of your personal information we collect from you within Insage Website.

This Privacy Policy applies when you use www.insage.com.my ("Insage Website") as a casual browser, or enter into a contract with Insage in relation to the subscription of licence to use the Insage Fundamental Analysis System ("Insage FAS") through Insage Website to you. When you provide personal information to us through Insage Website, the data controller is Insage (MSC) Sdn Bhd.

From time to time, please review any changes that may have been made on Insage Website and we serve the right to change this Privacy Policy at our sole discretion from time to time.


Generally you can visit Insage Website as a casual browser without providing personal information.

At Insage Website we collect different types of your personal information when you wish to enter into a subscription contract for Insage FAS with Insage for the following reasons:

  1. to carry out obligations arising from any contracts entered into between you and Insage;
  2. to process your payment transactions;
  3. to communicate with you in respect of the use of Insage Website;
  4. to help us to monitor and improve our services; and
  5. with your consent, to market our service(s) to you.

We collect your personal information when you submitted it to us through Insage Website in connection with your application for the use of our specific service(s) and/or Insage FAS. During application, we store and process your personal information which may include your name, national registration identification card number, contact information, employment details, industry, financial information necessary to conclude the contract and other information for the purpose of granting you a licence to use our specific service(s) and/or Insage FAS. When we approve your application, you are given a user account that contains a username and password as a condition to gaining access our specific service(s) and/or Insage FAS as subscribed.

In addition, we will collect and use your personal information at any times and from time to time (including but not limited to) only where we have legitimate business reasons and are legally entitled to do so, or when it is required to verify your personal information by us, our business partners, service providers or bankers for the following situations:

  1. when you request for services or technical support;
  2. when you report a problem or make any inquiries or suggestions in respect of Insage Website and/or Insage FAS;
  3. when you make any payment for our service(s) and/or Insage FAS;
  4. when we process your request, application, transaction, or subscription; or
  5. when you contact Insage, we may keep a record of that correspondence.

When you browse Insage Website and/or Insage FAS, we may automatically receive information about your interaction with the Insage Website which will be stored in our server log files. This information includes your internet protocol ("IP") address, browser type, operating system, date and time of your visit, cookie information, the extent of repeat usage, usage by registered and unregistered users, pages you have seen in each service requested, users progress, number of entries, submissions and status in services, traffic patterns, areas of Insage Website and/or Insage FAS you have visited, your visiting patterns in the aggregate.

In general, Insage does not sell your personal information to anyone. The information which we collect from you will be used in the ordinary course of business including but not limited to the provision of specific services to you as requested, to enhance the quality of our services, to improve our marketing efforts, website content and product offerings, to prevent any fraud or illegal activities, and to prepare statistics concerning our customers' use of our services.

Save as provided in this Privacy Policy, we will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option of not permitting the transfer.

We may use your email address, your mailing address and phone number to contact you regarding administrative notices, reminders, new product offerings, legal processes, and communications relevant to your use of Insage Website. Information that we maintain about you and information from your current and past activities on the Insage Website will be used in the event of troubleshooting or disputes.

Insage will not share your personal information with third party unless: -

  1. your consent is obtained;
  2. a service provided on Insage Website and/or Insage FAS requires interaction with a third party or is provided by a third party;
  3. pursuant to legal action or law enforcement;
  4. the Insage Website and/or Insage FAS is purchased by a third party which entitled the third party to use the data in the same manner as set forth in this Privacy Policy; or
  5. under special circumstances such as when we believe in good faith that the law requires it or under the circumstances described below.

In order for us to serve you better, to operate our systems properly and to protect both ourselves and our users, some or all data we collected from you may be shared with our trusted business partners and service providers. These business partners and service providers who are given access to your personal information will be required to keep your personal information confidential and not to use it for any other purpose than in proper course of the performance of services as directed by Insage.

Almost all the online payment will require your credit details for banking identification, confirmation and security purposes. Where the payment is in real time, the credit details you give to those websites linked to Insage Website such as your identification number, contact information, date of birth and etc. are provided to the relevant merchant bank(s). Taking of your personal information in this manner is governed by that merchant bank's privacy policies. Insage do not accept any responsibility or liability for these independent policies.

Some of our user data in the aggregate will be used to compile statistics that shows, by for example, the numbers and frequency of our users using Insage Fundamental Analysis System or viewing individual contents. These aggregated statistics do not contain any personally identifying information about you. Insage may disclose such aggregated statistics in order to describe our services to current and prospective users, business partners, advertisers and other third parties, and/or for other lawful purposes.

In the event where Insage have reason believe that you are violating or may be in breach of the Terms of Use or any written law, we may disclose the information we have obtained through the Insage Website and/or Insage FAS about you to third parties to the extent that it is reasonably necessary to prevent, remedy or take action in respect of such conduct.

Insage may disclose or access your user account information when we believe in good faith that we are obliged to comply with any legal obligations, or we are permitted by law to do so or otherwise to protect ourselves or our user.

Insage will use its commercially reasonable effort to safeguard your personal information we collect from you online through employing appropriate physical and technological security measure. When we outsource any processes, we will also ensure that our service provider has applied appropriate security measure and that your personal information is treated securely.

You are solely responsible for maintaining the secrecy of your user account so that only you have use of and access to your user account and personal information contained therein. You shall not disclose or divulge your user account to anyone nor share it with any third party. Furthermore, Insage will never ask you for your user name and password in an unsolicited phone call or email. If you lose control of your user account, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your user account has been compromised for any reason, you should immediately contact us to change your password.

When you give Insage personal information, that information may be sent electronically to servers within the territorial of Malaysia irrespective of where you originally entered the information.

Insage uses industry standard Secure Socket Layer (SSL) protocol and encryption technology to protect data in transmit. When you provide your personal information online through Insage Website, such information will be encrypted into codes rendering it unreadable to anyone before being securely transmitted over the Internet.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Despite our efforts to protect your personal information, Insage do not warrant the security of any information you transmit to us, or from our online services. Accordingly, all such transmission of information is carried out at your own risk. Once we receive your transmission, we will make our commercially reasonable effort to ensure its security in our system.

In common with many other website operators, Insage may use cookies to validate, store and sometimes track information about your use of the Insage Website and/or Insage FAS. Cookies are small text file that are sent to your browser from a web server and stored on your computer by acting as a sort of "bookmark" within the website. It enables system to recognize a user preference and respond appropriately, and cannot be executed as code or deliver viruses. No personal information is stored within the cookies. Furthermore, cookies typically do not identify any individual unless you are logged in to the user account.

We use cookies for the following reasons:

  1. It enables the system to deliver a better user preference and personalized content that a subscriber will see on certain parts of Insage Website and/or Insage FAS. This cookie is modified when you sign out of our services; and
  2. It enables the system to monitor Insage Website and/or Insage FAS performance and to identify any areas of the Insage Website that may need maintenance.

Most browsers automatically accept cookies. You can modify your browser to prevent cookies being stored but to do so you may not be able to use certain parts of the Insage Website and/or Insage FAS.

You may update, correct or modify your personal information at any time online by signing in to your user account. Alternatively, you may request our Customer Service Department to edit your personal information. Such a request shall be in writing and shall include sufficient information to enable us to satisfy ourselves as to your identity before we can process your request.

If you have forgotten your password or encounter other problems signing in to Insage Website and/or Insage FAS, please contact our Customer Service Department at 03-7660 0588 or email to info@insage.com.my for assistance.

Your personal information can be deleted from our database but to do so you will not be able to access any subscribers-only area of the Insage Website and/or Insage FAS. If you wish to have your personal information you provided to us deleted from our database or to prevent any marketing information from us, please contact our Customer Service Department via email with "Unsubscribe" in the subject title to info@insage.com.my. Such a request shall always be in writing and shall include sufficient information to enable us to satisfy ourselves as to your identity. When we close your user account, your personal information will remain within our archive records in order to comply with legal obligations or to resolve disputes, and it will definitely remove from our system six (6) years thereafter, whichever is later.

By submitting your application with personal information or by the continued use of our specific services, you are consenting to our collection, store, use and process of your personal data as described in this Privacy Policy.

In our efforts to respect, maintain, protect and safeguard your privacy, we will ensure that our employees' access to your personal information which we collected from you is limited to our authorized employees who are trained and well-equipped to handle your personal information. Each of such authorized employees is required to adhere to our commitment in this Privacy Policy to safeguarding your personal information at all times, failing which, the relevant authorized employee will be subject to the necessary disciplinary action.

By email: info@insage.com.my
By telephone: 03-7941 2099
By mail:




Insage (MSC) Sdn Bhd
Unit TA-13-1, Level 13,
Plaza 33, No. 1 Jalan Kemajuan,
Seksyen 13, 46200 Petaling Jaya,
Selangor