Generally you can visit Insage Website as a casual browser without providing personal information.
At Insage Website we collect different types of your personal information when you wish to enter into a subscription contract for Insage FAS with Insage for the following reasons:
We collect your personal information when you submitted it to us through Insage Website in connection with your application for the use of our specific service(s) and/or Insage FAS. During application, we store and process your personal information which may include your name, national registration identification card number, contact information, employment details, industry, financial information necessary to conclude the contract and other information for the purpose of granting you a licence to use our specific service(s) and/or Insage FAS. When we approve your application, you are given a user account that contains a username and password as a condition to gaining access our specific service(s) and/or Insage FAS as subscribed.
In addition, we will collect and use your personal information at any times and from time to time (including but not limited to) only where we have legitimate business reasons and are legally entitled to do so, or when it is required to verify your personal information by us, our business partners, service providers or bankers for the following situations:
When you browse Insage Website and/or Insage FAS, we may automatically receive information about your interaction with the Insage Website which will be stored in our server log files. This information includes your internet protocol ("IP") address, browser type, operating system, date and time of your visit, cookie information, the extent of repeat usage, usage by registered and unregistered users, pages you have seen in each service requested, users progress, number of entries, submissions and status in services, traffic patterns, areas of Insage Website and/or Insage FAS you have visited, your visiting patterns in the aggregate.
In general, Insage does not sell your personal information to anyone. The information which we collect from you will be used in the ordinary course of business including but not limited to the provision of specific services to you as requested, to enhance the quality of our services, to improve our marketing efforts, website content and product offerings, to prevent any fraud or illegal activities, and to prepare statistics concerning our customers' use of our services.
We may use your email address, your mailing address and phone number to contact you regarding administrative notices, reminders, new product offerings, legal processes, and communications relevant to your use of Insage Website. Information that we maintain about you and information from your current and past activities on the Insage Website will be used in the event of troubleshooting or disputes.
Insage will use its commercially reasonable effort to safeguard your personal information we collect from you online through employing appropriate physical and technological security measure. When we outsource any processes, we will also ensure that our service provider has applied appropriate security measure and that your personal information is treated securely.
You are solely responsible for maintaining the secrecy of your user account so that only you have use of and access to your user account and personal information contained therein. You shall not disclose or divulge your user account to anyone nor share it with any third party. Furthermore, Insage will never ask you for your user name and password in an unsolicited phone call or email. If you lose control of your user account, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your user account has been compromised for any reason, you should immediately contact us to change your password.
When you give Insage personal information, that information may be sent electronically to servers within the territorial of Malaysia irrespective of where you originally entered the information.
Insage uses industry standard Secure Socket Layer (SSL) protocol and encryption technology to protect data in transmit. When you provide your personal information online through Insage Website, such information will be encrypted into codes rendering it unreadable to anyone before being securely transmitted over the Internet.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Despite our efforts to protect your personal information, Insage do not warrant the security of any information you transmit to us, or from our online services. Accordingly, all such transmission of information is carried out at your own risk. Once we receive your transmission, we will make our commercially reasonable effort to ensure its security in our system.
Most browsers automatically accept cookies. You can modify your browser to prevent cookies being stored but to do so you may not be able to use certain parts of the Insage Website and/or Insage FAS.
You may update, correct or modify your personal information at any time online by signing in to your user account. Alternatively, you may request our Customer Service Department to edit your personal information. Such a request shall be in writing and shall include sufficient information to enable us to satisfy ourselves as to your identity before we can process your request.
If you have forgotten your password or encounter other problems signing in to Insage Website and/or Insage FAS, please contact our Customer Service Department at 03-7660 0588 or email to email@example.com for assistance.
Your personal information can be deleted from our database but to do so you will not be able to access any subscribers-only area of the Insage Website and/or Insage FAS. If you wish to have your personal information you provided to us deleted from our database or to prevent any marketing information from us, please contact our Customer Service Department via email with "Unsubscribe" in the subject title to firstname.lastname@example.org. Such a request shall always be in writing and shall include sufficient information to enable us to satisfy ourselves as to your identity. When we close your user account, your personal information will remain within our archive records in order to comply with legal obligations or to resolve disputes, and it will definitely remove from our system six (6) years thereafter, whichever is later.